Hair Salon Singapore | J Hair

Privacy Policy

Last Updated: 8 November 2024

At J Hair, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal data when you book an appointment or visit our website.
1. Information We Collect

We may collect and store the following types of personal data:

  • Personal Details: Name, contact information (phone number, email address), and date of birth.
  • Appointment Information: Booking details, preferred services, and stylist preferences.
  • Payment Information: Credit card or other payment details for billing purposes.
  • Customer Preferences: Hair treatment history, style preferences, and any allergies or sensitivities relevant to your care.
  • Usage Data: Information on how you interact with our website or marketing emails, which helps us enhance our services and communication.
    2. How We Use Your Information

    We use your personal data for the following purposes:

    • Appointment Management: To schedule and confirm your bookings.
    • Providing Services: To personalize your salon experience and accommodate your preferences.
    • Customer Communication: To send appointment reminders and respond to inquiries.
    • Marketing and Promotions: To inform you about special offers, events, new services, or updates via email, SMS, or other communication channels (see Section 5 for details).
    • Improving Our Services: To conduct internal analysis for enhancing our offerings and customer satisfaction.
      3. Sharing Your Information

      We do not sell your personal data. We may share your data only under limited circumstances, such as:

      • Service Providers: With trusted third-party providers (e.g., payment processors, email marketing platforms) to facilitate our operations.
      • Legal Compliance: If required by law or to protect our rights and safety.
        4. Security of Your Information
        We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure.
        5. Marketing and Promotions

        We may use your personal data to send you marketing communications about our salon’s promotions, new services, or events.

        • Consent for Marketing: By providing your contact information, you consent to receive marketing communications from us.
        • Opting Out: You can opt out of receiving marketing messages at any time by clicking the "unsubscribe" link in our emails or contacting us directly at hello@jhair.sg. Opting out will not affect other communications related to your appointments or services.
          6. Your Rights

          Under Singapore’s Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:

          • Access: You can request access to your personal data.
          • Correction: You may request updates or corrections to your data.
          • Withdrawal of Consent: You may withdraw consent for us to use your data for marketing purposes at any time, though this may limit your access to promotional offers.
          7. Retention of Data
          We retain your data only as long as necessary to provide services, comply with legal requirements, or support our marketing efforts. Once no longer needed, your data will be securely deleted or anonymized.
          8. Changes to This Privacy Policy

          We may update this Privacy Policy periodically. Any changes will be posted on this page, and significant updates will be communicated to you directly if applicable.
          9. Contact Us

          For any questions or concerns regarding this Privacy Policy, please reach out to us at:

          Email: hello@jhair.sg
          Phone: +65 6238 8083